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2006 Customer Satisfaction Survey

Please take a moment and let us know how you feel about service received from the following departments:

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1. PRODUCTION PLANNING AND SHIPPING AND RECEIVING DEPARTMENT?

Not Applicable

Satisfied

Not Satisfied

Please explain how we can better meet your needs.

2. SALES DEPARTMENT?

Not Applicable

Satisfied

Not Satisfied

Please explain how we can better meet your needs.

3.  QUALITY DEPARTMENT?

Not Applicable

Satisfied

Not Satisfied

Please explain how we can better meet your needs.

4. ACCOUNTING DEPARTMENT?

Not Applicable

Satisfied

Not Satisfied

Please explain how we can better meet your needs.

5. OTHER MANAGEMENT?

Not Applicable

Satisfied

Not Satisfied

Please explain how we can better meet your needs.

Let us know how you feel about other services received:

6. THE OVERALL PRODUCT QUALITY?

Not Applicable

Satisfied

Not Satisfied

Please explain how we can better meet your needs.

7. OUR DELIVERY PERFORMANCE?

Not Applicable

Satisfied

Not Satisfied

Please explain how we can better meet your needs.

8. THE VALUE WE PROVIDE IN OUR SERVICES?

Not Applicable

Satisfied

Not Satisfied

Please explain how we can better meet your needs.

9. WERE YOU SATISFIED WITH OUR RESPONSE AND ACTIONS TO YOUR COMMENTS LAST YEAR?

10. OVERALL HOW DO WE COMPARE WITH OUR COMPETITORS?

Better

About the same

Not as well

Please explain how we can better meet your needs.

Thank you for taking the time to complete this survey.

Your Name      Company

Click "Submit" to continue.

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Contact Us:  Phone: 586-755-9140    Fax:   586-755-2072

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